Legal
Terms & Conditions
Terms applying to Global Edge Coach services and this website.
Last updated: September 2026
1. About these terms
These Terms & Conditions apply to services supplied by Global Edge Coach Ltd through or in connection with globaledgecoach.com.
Service-specific information, proposals, booking confirmations and any written terms agreed with a client form part of the applicable agreement.
Nothing in these Terms limits rights that cannot lawfully be excluded under applicable consumer law.
2. Our services
Global Edge Coach provides career coaching, career strategy, CV and LinkedIn review, interview preparation, salary negotiation support, career programmes and related professional development services.
The exact scope, duration and deliverables are those described on the relevant service page or agreed with the client in writing.
Membership, Job Fit Analysis or other services marked “Available Soon” are not currently available for purchase.
3. Booking and contract formation
A booking, payment or written acceptance does not change the scope of a service beyond what is expressly described or agreed.
Where payment or enrolment takes place through a third-party platform, the applicable payment process may also be subject to that provider's technical terms.
4. Prices and payment
Prices shown or communicated before purchase apply to the relevant service.
Individual strategic sessions are currently USD 500 for 90 minutes, unless another price has been expressly agreed.
Career Accelerator pricing and payment arrangements are confirmed before enrolment.
Any taxes or payment-related charges that must legally be disclosed will be shown or communicated before payment where applicable.
5. Accelerator instalment plans
Where an instalment plan is offered, the instalments divide the total programme price; they are not separate payments for individual sessions.
For new instalment plans, the total price, number of payments, payment amounts and dates must be agreed in writing before the first payment.
Unless another arrangement is expressly agreed, new Accelerator instalments are scheduled every 14 days until the agreed total price has been paid.
The payment schedule is independent from the pacing of coaching sessions. Rescheduling a session does not automatically postpone an instalment.
This rule does not retrospectively replace any different payment arrangement already agreed individually with an existing client.
6. Individual session rescheduling and cancellations
Clients may reschedule an individual coaching session without an additional rescheduling charge when at least 24 hours' notice is given.
For cancellations, rescheduling with less than 24 hours' notice or non-attendance, Global Edge Coach may retain or charge a reasonable and proportionate amount reflecting preparation already carried out, genuine loss caused by reserving the appointment, whether the time could be filled by another client, and costs avoided because the session did not take place.
Any such amount will not exceed the price of the affected session and will not result in double recovery.
Exceptional circumstances may be considered individually.
If a client arrives late, the session will normally end at the scheduled time unless otherwise agreed.
If Global Edge Coach cancels a scheduled session, the client will be offered a replacement date or, where appropriate, a refund for the portion of the service not provided.
7. Career Accelerator participation
Career Accelerator is supplied as a complete programme rather than as unrelated individual sessions.
The client is responsible for participating actively, attending agreed sessions, completing relevant preparation and supplying information reasonably required for the coaching process.
A client's decision not to use or participate in an otherwise available service does not by itself create an automatic right to a refund.
If a client believes the programme is not meeting their needs, Global Edge Coach may review the work completed by both parties, participation, delivery and reasonable adjustments that may be appropriate.
Any voluntary refund offered outside statutory rights is discretionary and assessed case by case.
If a client chooses to leave a programme early, any financial settlement will take account of services already provided, payments already made, justified loss, costs avoided and applicable consumer rights. The entire outstanding balance will not automatically become payable solely because the client stops participating.
8. Consumer cancellation rights
Where applicable consumer law gives you a statutory cooling-off or cancellation period, those rights remain unaffected by these Terms.
For qualifying distance service contracts, consumers may generally have the right to cancel within 14 days from entering into the contract.
If you expressly ask us to begin providing a service during that cancellation period and subsequently cancel, you may be required to pay a proportionate amount for the service already supplied, where permitted by law.
If a service has been fully performed during the cancellation period following the required express request and acknowledgement, the statutory right to cancel may cease where permitted by law.
Instructions for exercising any applicable cancellation right and a model cancellation form will be made available where legally required.
9. Digital content and immediate access
Some services may include digital materials, recordings, workbooks, templates or portal content.
Where the law requires specific consent before digital content is supplied immediately, this consent will be requested separately.
Starting coaching services does not automatically remove any cancellation right relating to a separate service or digital-content element.
Where applicable, immediate digital access and any acknowledgement concerning loss of a cancellation right will be handled separately from general acceptance of these Terms.
10. Career Strategy credit
Where a client purchases the Career Strategy & Positioning session for USD 500 and subsequently continues into the Career Accelerator under the current offer, the USD 500 is credited in full towards the Accelerator price.
No expiry period applies unless one is clearly communicated and agreed before purchase.
11. Intellectual property
Original Global Edge Coach videos, workbooks, templates, frameworks, course materials and resources remain the intellectual property of Global Edge Coach Ltd or the relevant rights holder.
Clients receive a personal, non-transferable licence to use materials supplied to them for their own professional development.
Materials may not be resold, redistributed, reproduced for commercial use or shared with third parties unless expressly authorised.
Clients retain ownership of CVs, personal information and documents they provide to Global Edge Coach.
Third-party intellectual property remains the property of its respective owner.
12. Client Portal and access
Access to the Client Portal, course materials or support is provided according to the service purchased and the applicable programme terms.
Access is not promised indefinitely unless expressly stated.
Any individual access period previously agreed with a client will continue to apply to that client.
13. Results
Career coaching can support strategy, preparation, positioning and decision-making, but employment outcomes depend on many factors outside Global Edge Coach's control.
Global Edge Coach does not guarantee employment, interviews, promotions, salary increases, job offers or any particular career result.
This does not affect our obligation to provide contracted services with reasonable care and skill or any other mandatory legal rights.
14. Professional decisions
Coaching and career information are intended to support professional decision-making.
Clients remain responsible for decisions concerning applications, employment, negotiations, relocation, financial commitments and career choices.
Where specialist legal, immigration, tax, financial or other regulated advice is required, clients should obtain advice from an appropriately qualified professional.
15. Liability and statutory rights
Nothing in these Terms excludes or restricts liability where doing so would be unlawful.
Nothing limits statutory consumer rights, including rights relating to services that must be supplied with reasonable care and skill and digital content that must comply with applicable law.
16. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales.
If you are a consumer living in another jurisdiction, this does not remove any mandatory protections or rights you may have under the laws applicable to you, including any right to bring proceedings in a competent local court where applicable.
17. Changes
We may update these Terms when our services, business practices or legal obligations change.
Changes do not retrospectively alter a contract already entered into unless expressly agreed or required by law.
18. Contact
Questions about these Terms may be sent to: